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Birthday or anniversary messages through SMS shows customers that businesses value and remember them. By collecting this information during the sign-up process, businesses can send automated SMS greetings and exclusive offers to celebrate these special occasions. This personal touch helps foster a strong emotional connection with customers and can lead to increased loyalty and repeat business.

Tips and Advice: Businesses can provide value to their customers by sending helpful tips, advice, or how-to guides through SMS. For example, a beauty brand can share skincare Chinese Australia Phone Number List tips, a fitness center can provide workout routines, or a cooking website can send quick recipes. These bite-sized pieces of information establish businesses as experts in their respective fields and keep customers engaged.

Customer Feedback and Reviews: SMS can be used to gather customer feedback and reviews, helping businesses improve their products and services. After a purchase or interaction, businesses can send an SMS message requesting feedback or a review. By providing a link or shortcode, customers can easily share their opinions, providing valuable insights for businesses to enhance the customer experience and address any issues promptly.



Customer-Generated Content: Encouraging customers to share their experiences or content related to the business can be a creative way to engage the audience.